Shipping Policy
Order Processing at My Store
My Store processes orders within 1-3 business days after we confirm your payment. During high-demand times such as holidays, promotional events, or spikes in order volume, processing may take longer. Orders placed on weekends or public holidays will begin processing the next business day.
Delivery Timeframes
Delivery speed depends on your location and the shipping method you choose at checkout.
- Domestic shipments within the United States generally arrive within 5-10 business days.
- International shipments can take approximately 7-20 business days.
These timeframes are estimates and actual delivery may be affected by factors beyond My Store’s control.
Shipping Fees
Shipping costs vary depending on destination, package weight, size, and available delivery options. All applicable shipping fees are calculated and displayed clearly during checkout before you complete your payment.
Tracking Your Order
Once your order has shipped, My Store may email tracking information through your order confirmation or shipping notification. Please note that tracking details may take between 24-72 hours to update after dispatch.
Customs and Import Charges
For orders shipped internationally, customs duties, taxes, or import fees may apply according to your country's regulations. Unless stated at checkout, these additional charges are the responsibility of the recipient.
Address Verification and Delivery Issues
Please verify your shipping address carefully before submitting your order. Changes to shipping details cannot be guaranteed once your order enters fulfillment.
Delays in delivery can occur due to:
- Weather or natural events
- Incorrect or incomplete delivery information
- High seasonal shipping demand
- Carrier disruptions or customs processing delays
If your package does not arrive within the anticipated timeframe or tracking information appears inconsistent, please contact My Store for assistance at frauenkronchaudet@gmail.com.